Questions, answered

Yes. Every device we ship is brand-new, factory-sealed and carrier-unlocked, with the full manufacturer warranty included. We've fulfilled over 10,000 orders worldwide.

We accept 50+ cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT, USDC, BNB, XRP, Solana (SOL), Litecoin (LTC), TRON (TRX), Dogecoin (DOGE) and Monero (XMR), via a secure payment gateway.

At checkout you'll select your coin and be shown a wallet address and amount (or a QR code). Send the payment from any wallet — MetaMask, Ledger, Coinbase, Trust Wallet and more. Once the network confirms, your order is processed automatically.

No. Payments are wallet-to-wallet, so there are no bank details and no card data. We only need a shipping address to deliver your order.

We ship to 150+ countries with tracked, insured delivery via trusted couriers — including DHL, FedEx, UPS, EMS and national postal services — typically within 72 hours of a confirmed payment. The carrier is chosen for the fastest, safest route to your address, and you'll receive a tracking number by email.

Items can be returned within 14 days of delivery if they are unused and in original sealed packaging. See our Delivery & Returns page for full details.

Yes. Transactions are end-to-end encrypted and processed through an established crypto payment gateway. Crypto payments are irreversible and confirmed on-chain, which protects both you and us from fraud.

Absolutely. Every order ships with full tracking and insurance, and our support team is available 24/7 via live chat, email and Telegram.

Not at all. If you can send a message, you can pay with crypto. Create a free wallet (MetaMask, Coinbase, Trust Wallet), buy a little of any coin from an exchange, then at checkout scan our QR code or paste the address and confirm. Our team can walk you through it live.

Yes. When you reach the payment step, the amount is fixed for a short window based on the live exchange rate, so market movements during that window don't affect what you pay.

Prices shown are for the device. Any import duties or local taxes are determined by your country and are the recipient's responsibility. We declare orders accurately and ship with all paperwork to keep clearance smooth.

Every shipment is fully insured. In the rare event a parcel is lost or arrives damaged, contact support with your order number and we'll arrange a replacement or full refund.

No. Every product is brand-new, factory-sealed and carrier-unlocked, with the full manufacturer warranty included.

Any self-custody or exchange wallet works — including MetaMask, Ledger, Coinbase, Trust Wallet, Exodus and Binance. Just send the exact amount to the address shown at checkout, or scan the QR code / tap 'Open in wallet'.

We accept Bitcoin (on-chain and Lightning), Ethereum, USDT and USDC across Ethereum, Base, BNB Smart Chain, Polygon, Solana and Tron, plus BNB, POL, AVAX, SOL, TRX, XMR, DAI, LINK and SHIB. At checkout you choose the exact coin AND network (e.g. 'USDC on Base' or 'USDT on Tron'), so you always send on the right chain.

It depends on the network. Bitcoin Lightning and most stablecoin transfers confirm in seconds to a couple of minutes; Bitcoin on-chain typically takes 10–30 minutes for the first confirmation. Your order page updates automatically the moment your payment is detected on-chain.

Always send the exact amount on the network shown at checkout. If you underpay, you can top up the difference; if you overpay, contact support with your order reference and transaction hash and we'll refund the excess. Sending on a different network than the one selected can result in lost funds, so double-check the chain before sending.

We ship worldwide via tracked, insured couriers (DHL, FedEx, UPS, EMS and national postal carriers, depending on your destination). Estimated transit after a confirmed payment: North America 1–5 business days, Europe 2–7, Asia/Oceania/Middle East 3–9, and the rest of the world 4–12. Your exact estimate is shown at checkout once you enter your country, and Express shipping shortens it further.

No account is required to check out. You can create a free account to see all your orders, live payment and shipping status, and re-order in one click — or simply use the link in your confirmation email to track a single order.

Every order has its own status page that updates live as your payment confirms and your parcel ships. You'll also receive email updates and a courier tracking number once dispatched. Logged-in customers can see all orders in their dashboard.

Prices cover the device only. Any import duties, VAT or local taxes are set by your country and are the recipient's responsibility. We declare every shipment accurately and include the paperwork needed for smooth customs clearance.

Every device is brand-new and sealed with the full manufacturer warranty, which you can claim directly through Apple or an authorised service provider anywhere in the world. If anything arrives faulty, contact us within 14 days and we'll arrange a replacement.

Yes. Eligible returns within 30 days are refunded in the same cryptocurrency you paid with, sent to a wallet address you provide. Because crypto prices move, refunds are processed at the coin amount originally received unless agreed otherwise.

We only collect the shipping details needed to deliver your order — no bank or card data is ever involved. Traffic is encrypted end-to-end, checkout is protected against bots, and we never sell your data. See our Privacy Policy for full details.